Testing Management Office (TMO) Creation
Created a TMO for large implementation programs, including development of governance models for testing and reporting metrics. Developed a Test Data Management tool to improve data provisioning efficiency. Standardized test case and script creation with testing repository and developed Test Reporting between the test tool and PowerBI for more effective and interactive communications.
Enterprise Test Strategy
Developed a test strategy involving the right tools to use, how to structure the teams, standardizing test processes, supporting test schedules, and coordinating the successful execution of the test plan and strategy.
Field Service Implementation Test Services
Developed extensive test management for new mobile workforce management system and related automated solutions. Provided test strategy, created test cases, scripts and conducted end to end testing of application and mobile products for a Field Service Delivery program for electric and gas consumers.
CIS replacement project Test Services
Overall Test Manager for a large scale CIS replacement to SAP S/4 HANA. Led all planning and mobilization activities including setting up a TMO, developing an overall test strategy, creating resource plans, off-shore resource coordination, implementing test automation, and providing seamless integration with a larger implementation team. Established best practices and a support model for multi geographical test organizations.
Offshore Test Competency Center
Developed a delivery center, maintaining a diverse set of cost-effective testing resources to provide test support for test script creation, functional testing and User Acceptance Testing (UAT), regression and integration testing, test automation, and other ancillary services.
Emergency Management System (EMS) Testing
Services
Led extensive testing efforts for functional, end-to- end, and User Acceptance Testing (UAT) for multiple modules in a new Enablon EMS system. Ensured quality and stability of the base product and its enhanced configurations for optimal user experience and adoption.